First Solution Business Technology. Connected.

Technology that runs your business

  • ERP
  • Retail & POS
  • Mobile
  • Manufacturing
  • CRM
  • Hardware
  • Integrations

Since 2017, First Solution For Software has developed, implemented and supported integrated business systems in Jordan: Platinum ERP, point of sale, mobile apps and the integrations that connect them, together with Mettler Toledo retail scales as the exclusive agent in Jordan.

Prefer to talk to sales? Call or WhatsApp +962 77 924 6666

First Solution point-of-sale register screen with items, quantities, prices and payment buttons
  • Platinum ERPAccounts, stock and sales
  • Mettler Toledo scalesWeight and price to the register
  • JoFotara & ZATCANational e-invoicing
  • Platinum OwnersLive figures on the owner's phone
  • Since 2017Business software from Amman
  • 43 clients in JordanRetail, food and hospitality
  • Exclusive Mettler Toledo agentRetail scales in Jordan
  • JoFotara & ZATCAE-invoicing integrations
  • Arabic & EnglishSystems, reports and training
  • Implementation & supportOur own team in Amman

Platinum product ecosystem

One platform. Every part of your business.

Platinum ERP, the point of sale, the mobile apps and the hardware work on one database. A sale at the register updates stock, accounts and the owner's reports at the same moment, in every branch.

Platinum ERP

The core of the ecosystem: finance, inventory, sales, purchasing, HR and manufacturing in one database. Developed from scratch by our own team in Amman, so screens, reports and workflows can be adapted to how your business works.

  • Accounting
  • Inventory
  • Sales
  • Purchasing
  • HR & Payroll
  • CRM
  • Manufacturing
Explore Platinum ERP

Point of Sale

Fast checkout by barcode or touch, live stock, tax invoices and a direct link to the scales.

Accounting

Journal entries from every sale and purchase, cheques, banks, cost centres, sales tax and financial statements.

Inventory

Items, barcodes, weighed goods, multiple warehouses, transfers and stock counts from a PDA.

Purchasing

Purchase orders, receiving against the order, purchase invoices, returns and supplier balances.

Sales

Quotations, invoices, price lists, promotions, customer credit and returns across every channel.

HR & Payroll

Employee records, GPS attendance from the phone, leaves, advances and monthly payroll.

CRM

Leads, contacts, the deal pipeline, calls and visits, linked to customer balances and sales.

Manufacturing

Recipes, production orders, raw material use, waste and the real cost of production.

Mobile apps

Seven Platinum apps for owners, staff attendance, restaurant orders, CRM, labels and stock.

Reporting & analytics

Platinum Owners: live sales per branch, cash, top items, stock and profit on the owner's phone.

E-commerce

Store apps linked to Platinum ERP stock and prices, with online payment and delivery.

Cloud

Real-time sync across branches, automated backup and recovery, and scalable hosting.

Industries

Built for businesses that depend on daily operations

Our clients sell fast, weigh accurately and move stock every day. The systems are configured around how each sector actually works.

Supermarkets & hypermarkets

High-volume checkout, thousands of items, weighed-goods counters and several warehouses.

  • POS
  • Scales
  • Inventory

Malls & multi-branch retail

Branches, registers and warehouses on one database, with consolidated reports for management.

  • Platinum ERP
  • Cloud
  • Owners app

Restaurants & cafés

Dine-in and takeout orders through Captain Order, linked to the register and the reports.

  • POS
  • Captain Order

Bakeries & sweets

Sales by weight and by piece, weight-based barcode labels and daily production tracking.

  • Scales
  • Manufacturing

Roasteries

Items sold by the gram at changing prices, priced straight from the scale.

  • Scales
  • POS

Poultry & food production

Weighing, packing and pricing by weight, with recipes and the real cost of production.

  • Manufacturing
  • Scales

Manufacturing

Recipes and bills of materials, production orders, raw-material consumption, waste and costing.

  • Manufacturing
  • Inventory
  • Purchasing

Wholesale & distribution

Wholesale price lists, sales reps, customer accounts and stock across warehouses.

  • Sales
  • CRM
  • Inventory

How each industry runs on Platinum

Retail hardware & Mettler Toledo

Exclusive Mettler Toledo agent in Jordan

We supply, install and service Mettler Toledo retail scales and connect them to our point of sale and Platinum ERP, so the weight and price reach the invoice and the stock with no manual entry.

  • Service-counter and label-printing scales: FreshBase U2, bRite, bPlus T2 and bPlus U2.
  • Complete POS hardware: terminals, receipt printers, cash drawers, barcode scanners and touch-screen PDAs.
  • Installation, configuration and staff training in your shop.
  • Local maintenance and after-sales service from our own team in Amman.
  • Mettler Toledo FreshBase U2 service counter scaleFreshBase U2Service counter scale
  • Mettler Toledo bRite pricing scalebRiteElectronic pricing scale
  • Mettler Toledo bPlus T2 label printing scalebPlus T2Label-printing retail scale
  • Mettler Toledo bPlus U2 retail scalebPlus U2High-performance retail scale

Integrations

Built to connect.

Modern businesses use more than one system. First Solution connects ERP, retail hardware, mobile apps, online channels and government platforms into one operating environment.

Government e-invoicing

Invoices and credit notes submitted from the system, without re-entry in another portal.

  • JoFotara · Jordan
  • ZATCA · Saudi Arabia
E-invoicing

Payments

Card terminals linked to the register, bank payments and online payment gateways.

  • Network International
  • Arab Bank
  • Arabi Mobile
  • HyperPay
  • MontyPay
  • Mobi Cash
Payment integrations

Scales & POS hardware

Weight-based barcode labels and direct scale links, printers, scanners, drawers and PDAs.

  • Mettler Toledo
  • Receipt printers
  • Barcode scanners
  • PDAs
Hardware

Online channels & delivery

Store apps on Android and iOS that share the register's stock, prices and promotions.

  • E-store apps
  • Top Delivery
E-store apps

Mobile apps

Apps that read and write the same Platinum ERP data, from the owner's phone to the warehouse PDA.

  • Platinum Owners
  • Platinum HR
  • Platinum CRM
  • Captain Order
Platinum Apps

Attendance devices

ZKTeco biometric terminals connected to Platinum HR, so device punches reach attendance and payroll without manual entry.

  • ZKTeco
  • Platinum HR
  • Payroll
HR & Payroll

APIs & custom interfaces

Web APIs and data interfaces built in-house for banks, tax authorities and third-party platforms.

  • Web API
  • JSON / REST
  • SOAP / XML
Engineering services

All integrations

Clients

Trusted by retailers and food businesses across Jordan

Our systems run today at 43 clients in Jordan, from supermarket chains and malls to bakeries, roasteries and restaurants. Among them:

  • Food Gate logoFood Gate
  • Premier logoPremier
  • CTown logoCTown
  • Sameh Mall logoSameh Mall
  • Bustanji Mall logoBustanji Mall
  • Omran Mall logoOmran Mall
  • Zalatimo Brothers logoZalatimo Brothers
  • Wahab Roasters logoWahab Roasters
  • Kabuli Roasters logoKabuli Roasters
  • NAYA logoNAYA
  • Al Yasmeen Restaurant logoAl Yasmeen Restaurant
  • Janat Madaba logoJanat Madaba

All clients and partners

Implementation & support

A long-term technology partner, not a one-time vendor

The team that develops Platinum also installs it, trains your staff and supports it after go-live, so there is one point of responsibility from the first demo onward.

  • Implementation & data migration

    Items, barcodes, prices, customers, suppliers and opening balances moved from your current system or files.

  • Training

    Accountants, cashiers and storekeepers trained on their own screens, in Arabic or English.

  • Technical support

    Support from Amman by phone and WhatsApp, with remote assistance and on-site visits when needed.

  • Hardware & scale service

    Installation and maintenance of registers, printers and Mettler Toledo scales by our own technicians.

How we support clients

Frequently asked questions

Do your systems support JoFotara national e-invoicing?

Yes. Platinum ERP and the point-of-sale system connect to JoFotara, Jordan's national e-invoicing platform, and the details and requirements of the connection are shown during the demo. ZATCA integration is also available for companies operating in Saudi Arabia.

Is the interface in Arabic?

Yes. The systems and apps work in Arabic and English, and item names, brands and descriptions can be entered in both languages.

Does the system suit more than one branch?

Yes. The system is designed for multi-branch businesses, and data is synchronized in real time between branches and warehouses through our cloud services, so the owner sees every branch from one screen.

Where are you based and who provides support?

We are based in Amman, Albadad Complex in Al Gardens, and technical support is provided by the company's own team. Reach us by phone or WhatsApp at +962 77 924 6666.

Plan your system with our team

Tell us your type of business, how many branches you run and how many registers you need. We will walk you through Platinum ERP, the point of sale, the scales and the e-invoicing connection on data similar to yours.